Tuesday, March 17, 2009

Manage v/s Micromanage

Imagine a workplace with a number of staff being micromanaged.  In the extreme this would mean that the manager has to fix the photocopier EVERY time it jammed, or at the very least would have written the step-by-step procedures followed in minute detail.

We often complain about the difficulties in managing our staff, our work, our children, our partners - in fact, everything in our entire rich and chaotic lives.

But - do we have trouble managing or are we stuck trying to micromanage?

Micromanaging means that we are acutely aware of every change in the details of things - regardless of what those changes are, and we try to control every single one of them!

You know you are micromanaging if:
  • You are always "on call"
  • Your open door office is never closed
  • You can't focus on your work because you are doing everyone else's
  • You are the bottleneck in the productivity flow.
If you find that you are micromanaging - try these simple steps:
  • Think BIG picture
  • Remember what your true role (and worth) is
  • Clarify and communicate how you best serve your organisation
Remember - by micromanaging your are stopping EVERYONE from shining.  You cannot do your best, and nor can they. 

Thursday, March 12, 2009

Improve your memory and reduce stress by doodling

Have you ever watched someone doodling while they were in a meeting or on the phone and thought that they weren't paying attention?


I was reading Dr Dave Hnida's blog and came across his post about a study from the journal, Applied Cognitive Psychology, that found doodling may improve concentration.


He wrote, "People who daydreamed during boring meetings, classes and phone conversations, actually retained less of what was going on around them."


Doodling may also have an added benefit of being a stress-beater. It was also suggested that doodlers tend to be more organized than day-dreamers.


Some famous doodlers include US Presidents, John F. Kennedy and Barack Obama. The only downside might come from leaving one's doodles in a place where others can see them.


Dr Hnida concludes, "...doodles...offer insight into personalities; some of the most common doodles include circles which indicate self-protection; arrows show a strong personal drive; and boxes reveal the mind of a logical organized person."


So the next time you feel like doodling during a meeting or phone call, don't hold back! It may be just the thing to remember a key point and in turn help you regain Calm from Chaos.


Find doodle interpretations take a look at Dr. Dave Hnida's blog.

Wednesday, March 04, 2009

Taking Responsibility

President Barack Obama in his inaugural address said "What is required of us now is a new era of responsibility - a recognition, ... that we have duties to ourselves, our nation, and the world...."

Many people and organisations are talking about taking appropriate responsibility - particularly in light of the current number of corporate collapses. We are asking how did this happen, and who is responsible - the Government, the CEO, the Board of Directors? The list is long ...



It seems to me that many of us believe that we are taking responsibility, but we are kidding ourselves. We go through the motions of taking responsibility, but don't follow through.

For example, many of us know the consequences of over indulgence - but we continue to over indulge. We don't follow the exercise programs we know help to maintain our health, and live lifestyles that are potentially more damaging than supportive. If we seek medical attention when we are sick, but do not take the medicine as prescribed, or complete the exercise program, are we truly taking responsibility?

Our reasons for not taking full responsibility are varied:
  • The task might seem too hard,
  • We might lack the necessary resources,
  • We might have other responsibilities,
  • We might be distracted, or
  • We might just want a break.

I believe that one of the differences between elite performers - whether they are athletes, business people or world leaders is their ability to take appropriate responsibility - they own their roles in life and do not shirk away from them. They do not fill their time with other peoples' responsibilities - they know how to delegate, and how to stay true. They focus on the big picture and remember that the details are important to achieve success.

This ability to accept full and appropriate responsibility is a true gift. If it doesn't come naturally to you it can be learned.

In Summary:
Next time you find yourself avoiding completing a task, ask:
Who is responsible? Do it or Delegate.
When is it due? Acknowledge and Agree.
What is required? Source and Resource.
How will you know when it is completed appropriately? Refine, Report and Record.

Remember to consider the appropriateness of every step.